Contact Us

How Long Does Delivery Take? Australia 2 - 5 Business Days. Internationally 7-14 Business Days.

Customer Service: Our customer service team (support@masticaderma.com) may take up to 24hrs to respond, but we will endeavour to get back to your enquiry as soon as possible. We thank you in advance for your understanding.

Can I purchase Mastica Dérma In Retail Stores? The Mastica Dérma range is exclusively available through www.masticaderma.com and are working on having them available in boutique stores and chemists in the near future!

I Have Really Sensitive Skin, Can I still Use Your Products? Our products are 100% natural and they can be used on all skin types, especially sensitive skin. All of our products are suitable for anyone who has Eczema, Rosacea and Psoriasis. We recommend a patch test to ensure everything is ok. When starting a new product, be mindful and start slowly. Use every second day to get your skin used to the change. There is more information available in our Blog Posts about purging that can happen when changing skincare products.

Can I Use Your Products If I’m Taking Acne Medication? Absolutely! Due to the fact that they are completely natural your able to use them with any medication.

How Long Should I Wait To See Results From Your Product? We recommend that you allow up to 4-6 weeks to see much clearer results as your skin cell turnover is increased. A lot of the time you can see a difference after using some of our products instantly, such as the Pure Pink Clay Masque, the Moonlight Recovery Gel Mask and the Pure Boost Peel..

Where Are Your Products Made? All of our products are made in Australia with Australian ingredients and Australian standards with our added secret weapon ingredient from the Aegean Islands, in Chios, Greece. That means you know you can trust the quality of our products. We know you have a passion for nourishing, natural beauty products and we are firmly committed to creating high performing products that are ethically made, sustainable, cruelty free and 100% natural.

Can I Use Your Products While Pregnant? Yes! Our products can be used if you are pregnant or breastfeeding.

The Mastica Returns And Refunds Policy

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